ACE Mobile Agent scenarios
Short silent scenarios from the mobile agent application
Log in and handle call from queue 01:46
Also see Before you start using Mobile Agent
Select callback record, make the call and give feedback 01:27
Also see Make a callback in Mobile Agent and End callback in Mobile Agent
An overview of main buttons, including log out from queue 01:01
Also see Queues and waiting lists in Mobile Agent
Make a call from contact data history 01:15
Also see See contact history in Mobile Agent