ACE Mobile Agent scenarios

Short silent scenarios from the mobile agent application

Log in and handle call from queue 01:46

Also see Before you start using Mobile Agent

Select callback record, make the call and give feedback 01:27

Also see Make a callback in Mobile Agent and End callback in Mobile Agent

An overview of main buttons, including log out from queue 01:01

Also see Queues and waiting lists in Mobile Agent

Make a call from contact data history 01:15

Also see See contact history in Mobile Agent

 

Telia ACE version 14.0. . New info since last release is highlighted. ©Telia Sverige AB.