End callback in Mobile Agent

To end a callback call, hang up with your telephone’s normal telephony buttons .

  1. Press the End contact button to let ACE know that the call is concluded.
  2. Now a list with mandatory feedback options is opened automatically.
    There you select what reflects the result, such as Busy tone, Ended or Re-establish later.
  3. Press OK to save, close the feedback list and return to Ready, or Pause status.

Telia ACE version 14.0. . New info since last release is highlighted. ©Telia Sverige AB.