Handle voicemail via ACE Softphone

If there is a message in your voicemail you see an icon . To listen to the message, click the icon. See Overview of ACE Softphone.

Settings for notification and other voicemail functions are made via ACE Voice User Web. See Change settings for your voicemail.

These are the options available when you call your voicemail.

Main menu
1 2

Listen to old messages

3
4

Play personal greeting

5

Record personal greeting

6

Delete personal greeting

7

 

8 9
*

Disconnect call

0

Repeat this menu

#

While playing message
1

Previous message

2

Repeat current message

3

Next message

4

 

5 6
7

Delete current message

8 9
*

Disconnect call

0

To main menu

#

If you listen to messages via the ACE Softphone Log tab you do not have access to the voicemail menu.