Basics about flow objects

In each dialogue flow there are flow objects. When you click on a flow object, a new window is opened with information about the object.

General properties for a flow object are name, description and when needed, a list with exits. An exit is the transition from one object to another, a junction where calls, e.g. after having passed a menu choice in the IVR, chooses another part of the flow.

The most common types of flow objects are described more in detail in the following sections.

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