Configure ACE Softphone

The first time you start ACE Softphone you see an installation guide.

Start settings

This guide configures account information and audio devices.

Server URL
https://voice.ace.teliacompany.com
User ID.
Your ACE Voice user name.
Password
Your ACE Voice password.

Speakers

This is where you select the audio devices to be used in Speaker profile.

Use Speaker profile when you are using your computer as a speaker phone.

We recommend that you select the audio device corresponding to your computer’s speaker.

Input audio device
The computer microphone.
Output audio device
The computer speaker.
Ringer audio device
The computer speaker.
The ringtone used to make calls is ruled by your country settings.

Headset

This is where you select the audio devices to be used in Headset profile.

Input audio device
The audio device corresponding to your connected headset.
Output audio device
The audio device corresponding to your connected headset.
Ringer audio device
The computer speaker.
The ringer audio device should not be connected to headsets, as the ring signals in this case will not be heard unless you are wearing the headset.

You can at any time change these settings in your ACE Softphone, under Tools | Options | Audio. Also see Overview of ACE Softphone.

Telia ACE version 18.0. . New info since last release is highlighted. ©Telia Sverige AB.