| Keys | Action |
|---|---|
| ? | Show keyboard short-cuts |
| a | Open / Jump to Assistance |
| d | Mute off |
| e | End contact |
| f | Open / Jump to Search/Call |
| m | Open main menu |
| q | Open / View queue status |
| s | Mute on |
| w | Accept contact |
| x | Open DTMF |
| z | Park |
| Alt ↑ | Navigate between cards. Go upward. |
| Alt ↓ | Navigate between cards. Go downward. |
| Alt → | Navigate between cards. Go to the right. |
| Alt ← | Navigate between cards. Go to the left. |