Spell-check in email and chat

ACE Agent can spell-check text you type

  • as a new separate outgoing email,
  • as a reply to an email,
  • in chat entries.

In a context menu in the windows for email and chat there are three spell-check related menu choices:

Automatic
When Automatic is selected, the message/mail will not be sent directly when you click on the Send button. Your written text will be spell-checked (not any attachments). If an error is found, a window as described below is opened. If no faulty words are found, the message/mail will be sent.
Language
Select the language for the spell-check. Swedish, Danish, Norwegian (standard), Lithuanian and British English. ACE remembers your last choice, but you can select different languages for different messages.
Spelling
If Automatic is not ticked or if you want to spell-check a part while you are composing the text, you can select Spelling. You can also click on the spell-check icon among the formatting tools, above the mail reply. If any part of the text is selected, this will be spell-checked, otherwise the entire text will be spell-checked.
Spelling

During spell-check you can, in the opened window, opt to

  • temporarily accept a selected word even if the spell-check has indicated it as faulty, or temporarily accept all occurrences of this word,
  • replace the selected word with one of the suggested words or replace all occurrences of the word with one of the suggested words,
  • add the selected word to your personal dictionary, for the language the check is done for. After this, the word will be considered correct,
  • stop the spell-check.

Telia ACE version 18.0. . New info since last release is highlighted. ©Telia Sverige AB.