If you want to create a campaign using an existing campaign you select a campaign in the main window for campaign, found under the Media | Outbound telephony | Campaigns... menu choice, and click on Copy....
Doing this you open the same campaign details window that you see when you create a new campaign, but some of the values are already filled in.
- Give the campaign copy a unique name and a unique short name.
- Add and change, if necessary, other details. See the list below.
- Click on OK.
The following list shows what is copied from the original, what is not, and the values the copy gets.
| Original’s attribute | Copy’s value |
|---|---|
| Campaign name | From the original, with the addition “copy of” |
| Short name (database name) | Not copied |
| Status | Stopped |
| Default delay for Reestablish later | From the original |
| Distribution type | From the original |
| Priority | From the original |
| Weight factor | From the original |
| Treatments, including specific treatments for personal records | From the original |
| Reasons | From the original |
| Escalation of personal records | From the original |
| Dial intermission | From the original |
| Priority strategies and priority schedules | From the original |
| The number of relevant contact data keys | From the original |
| Table format | From the original |
| Definition of contact data windows 1 & 2 | From the original |
| Call records | Not copied |
| Timed status changes | Not copied |
| Start time | Not copied |
| Stop time | Not copied |
| Flag for dynamic dialling | From the original |
| Over dialling | From the original |
| Max ratio silent calls | From the original |