In ACE Agent Client settings menu choice a support function is opened where you can make setting affecting your ACE Agent.
For some functions more detailed setting options are only seen when the relevant checkbox is ticked.
Your personal settings apply even if you log in to ACE Agent on another computer.
Your ACE administrator can in ACE Admin adjust the same settings in for all agents, which may override your own settings. The description of the settings are collected in ACE Agent default settings.