ACE Recording

Record and store your calls

New to Telia ACE? Use this introduction manual to get started!

To the left you find facts about ACE Recording Quality Management and My Universe in NICE Engage®, the agents' tools in ACE Recording.

The basic instructions for this interface are available in the following languages:

  • English
  • Svenska
  • Suomi
  • Norsk
  • Dansk

To choose language, click on the globe icon above.

For in-depth information in English, see Details.

Telia ACE version 16.0. . New info since last release is highlighted. ©Telia Sverige AB.