Having selected view View my organisation areas or View my subareas the Today window shows the same parameters as if you have chosen a specific organisation area or subarea . See Today – terms used in View organisation area
The only difference is that the you see the summarized the status for all the organisation areas included in your access areas, respectively for all subareas in selected organisation area.
Example:
My organisation areas covers two organisation areas.
Today 650 calls have arrived via IVR to the first organisation area and 240 to the other one.
The Arrived from IVR entrance parameter will show the value 890.
My organisation areas covers two organisation areas.
Today 650 calls have arrived via IVR to the first organisation area and 240 to the other one.
The Arrived from IVR entrance parameter will show the value 890.