If you have a printer installed at your computer you can print your emails. When you have an email open in one of the email related support functions in ACE Agent you can, in the menu opened by a right-click, select Print or use the Ctrl P keyboard shortcut command.
The window opened is the window normally shown when printing in your Windows environment.
If you want your printout to have another format than default, you can change the size, margins etc. in the Page setup window, opened from the right-click menu or using Ctrl Alt P.
At the top of the Page setup window you see a preview picture of your printout, with the selected formats.
In your finished printout you see the email text and an extra field with subject, sender, the date when the email arrived to the email server, and all receiver addresses, including copy recipients.
Attachments are printed separately, from the programs where you open the attached files.